LashedUp

Terms & Conditions for Boaters

Effective Date: 2025-12-20

The following terms and conditions constitute a binding agreement (“Agreement”) between you (“you”) and LashedUp (“we” or “LashedUp”) for the use of the mobile application and services provided by LashedUp. Please keep a copy of these Terms and Conditions for your records since they contain important information about your usage of the LashedUp services. These Terms and Conditions may not be modified unless LashedUp specifically agrees to such modification in writing.

  1. Overview of Application. LashedUp is an application that helps boaters (“Boaters”) search, reserve, and pay for mooring balls (“Mooring” or “Moorings”) around the world, share mooring information, and use built-in safety features like the mooring alarm. LashedUp does not own, operate, or control moorings listed on the application. Each mooring ball may have its own rules, requirements, and/or cancellation policies set by the mooring ball owner. It is your responsibility to review and accept the terms associated with the mooring ball you choose to use when making a reservation. Furthermore, by downloading the application, creating an account, and/or using LashedUp, you agree to these Terms and Conditions in full.
  2. Boater Responsibilities. Whenever using LashedUp, you agree to: (1) provide accurate and current vessel information, registration, and payment information to reserve a mooring ball; (2) follow the individual rules and regulations of each Mooring that you book; (3) operate your vessel safely and in compliance with all maritime laws and any local regulations; and (4) accept that you are solely responsible for your boat, passengers, and decisions on the water. If you book a Mooring on behalf of another individual or vessel, you are required to ensure that every additional guest or vessel meets any requirements set by the Mooring Provider (“Provider”) and is made aware of and agrees to these Terms and Conditions and any terms, rules, and/or restrictions set by the Provider. As a reminder, you are the captain of your vessel, and as such, you are responsible for the safety of your vessel and the passengers aboard your vessel at all times.
  3. Term. The Agreement between you and LashedUp reflected by these Terms and Conditions is effective when you access the LashedUp platform (for example to create an account) and remains in effect until either you or we terminate the agreement in accordance with these terms.
  4. Reservations, Payments, and Fees. Reservations for the Moorings through the application are confirmed in the application once payment is processed. A reservation of a Mooring is a limited license to enter, occupy, and use the Mooring. The Provider(s) of the Mooring reserve the right to re-enter the Mooring during the reservation, to the extent: (1) it is reasonably necessary and (2) permitted by applicable law. If your boat stays on the Mooring past checkout, the Provider has the right to make you leave in a manner permitted with applicable law, including by imposing reasonable overstay penalties. Fees, cancellations, and refunds are determined by each individual Provider, not LashedUp. LashedUp may charge service or transaction fees in addition to mooring fees. These fees are non-refundable unless expressly stated otherwise. All payments are processed by Stripe, a third-party payment provider in contract with LashedUp. Stripe manages the storage and security of payment details. LashedUp does not store your credit card information through their platform. By making a reservation on the application to reserve a Mooring, you also agree to Stripe’s Terms of Service. LashedUp reserves the right to change or replace its payment processing provider in the future without prior notice, provided the new provider meets industry security requirements and standards. LashedUp is not responsible for errors, delays, or disputes arising from third-party payment processing. These disputes must be addressed directly with the third-party.
  5. Use of the Mooring Alarm Feature. The LashedUp application includes a mooring alarm designed to help monitor your vessel’s position. This feature is for convenience only and should not be relied upon as the sole means of monitoring your boat. Accuracy, coverage, and timeliness are not guaranteed. You agree to use such mooring alarm feature at your own risk.
  6. Push Notifications from the Application. Upon your agreement of such, LashedUp may send you push notifications through the application, including reservation updates, safety alerts, promotions, or messages from the Providers. You can manage notifications in your device settings, but in accepting these terms and conditions you acknowledge that some of these alerts are necessary for service of the application.
  7. Crowd-Sourced Mooring Information and Reviews. LashedUp allows boaters to contribute and access mooring data worldwide. By using this feature, you agree that: (1) your user content, including but not limited to, mooring details, locations, and reviews may be submitted by other boaters and are not verified by LashedUp; (2) LashedUp does not guarantee accuracy, safety, or availability of crowd-sourced moorings, and this information must be used at your own risk; (3) Providers may claim, validate, or correct information about their Moorings, and until validated, moorings remain unverified in the application; (4) boater reviews are personal opinions and do not represent LashedUp views; (5) by submitting content, you grant LashedUp worldwide, royalty-free license to use and share such content within the platform and application; (6) LashedUp may remove content at its discretion, especially if it is false, offensive, or if it violates these Terms and Conditions; and (7) LashedUp may aggregate and use mooring data (including user-submitted data) to improve and expand its services.
  8. Prohibited Content within the Application. In using LashedUp, you agree not to: (1) use the application for illegal, unsafe, or fraudulent purposes; (2) circumvent LashedUp to contact mooring owners directly in order to avoid certain fees; (3) post false, defamatory, or misleading information within the application; or (4) interfere with the application’s operation, security, or services at large. Violating any of these rules may result in account suspension or termination.
  9. Disclaimers. LashedUp is provided “as is” and “as available.” LashedUp makes no guarantees about: (1) the accuracy or completeness of mooring information; (2) the reliability of the mooring alarm; (3) the condition, safety or suitability of any Mooring; and (4) the performance of third-party services (including payment processors, maps, or weather providers). LashedUp is not an emergency service of any kind. In case of an emergency, you must contact local authorities, the Coast Guard, or relevant maritime agencies.
  10. Your Assumption of Risk. You acknowledge that boating activities are inherently risky, and you agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the LashedUp platform and any of its content or services, including your stay at any affiliated mooring ball, participation in any services provided, or any other interaction you have with Providers or other boaters in the LashedUp community, whether in person or online. This means it is your responsibility to investigate the Mooring, its Provider, and the rules and regulations of such Mooring to determine whether it is suitable for you. For example, Mooring locations may carry certain risks and you freely and willfully assume those risks by choosing to participate in these services.
  11. Limitation of Liability. To the fullest extent permitted by law, LashedUp, its owners, affiliates, and partners will not be liable for: (1) vessel damage, grounding, dragging, or collision; (2) personal injury or death; (3) misrepresentation by mooring ball owners or other users; (4) payment processing issues, delays or errors; and (5) any loss, delay, or failure of the application features.
  12. Insurance. LashedUp does not provide insurance for boaters or vessels. You are solely responsible for carrying appropriate vessel, liability, and personal insurance coverage.
  13. Indemnification. To the maximum extent permitted by applicable law, you agree to release, defend, indemnify, and hold LashedUp (including LashedUp affiliates, personnel, and third parties) harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (1) your breach of these terms (including any supplemental or additional terms that apply to a service); (2) your improper use of the LashedUp platform; (3) your interaction with any other boater, Provider, or Mooring, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential, or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation, or use; (4) your failure, or our failure at your direction, to accurately report, collect or remit taxes; or (5) your breach of any laws, regulations or third party rights such as intellectual property rights or privacy rights. You agree to indemnify and hold LashedUp harmless from and against any of the aforementioned claims, liabilities, damages, losses, and expenses, regardless of LashedUp’s responsibility for negligence and howsoever the same may be caused.
  14. Privacy. LashedUp collects and processes information as outlined in our Privacy Policy. This may include personal data, location data, and usage information necessary to operate reservations, payments, and mooring alarm features.
  15. Termination. You may terminate this agreement at any time by sending LashedUp an email or by deleting your account. LashedUp may terminate this agreement and your account for any reason by providing you with 30 days’ notice via email or using other contact information you have provided for your account. LashedUp may also terminate this Agreement immediately without notice and stop providing access to the LashedUp platform if you breach these Terms and Conditions, you violate applicable laws, you misuse the app or engage in fraudulent activity or unsafe practices, or we reasonably believe termination is necessary to protect LashedUp, its patrons, or third parties.
  16. Force Majeure. LashedUp shall not be liable for any delay or failure to perform resulting from abnormal or unforeseeable circumstances outside its reasonable control, the consequences of which would have been unavoidable despite all efforts to the contrary, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes or shortages of transportation facilities, fuel, energy, labor or materials.
  17. Governing Law & Dispute Resolution. These Terms and Conditions are governed by the laws of North Carolina. Any dispute will be resolved through binding arbitration in North Carolina, unless otherwise required by law, which includes a waiver of any class action suits or jury trials. You and LashedUp mutually agree that any dispute, claim or controversy arising out of or relating to these Terms and Conditions or the applicability, breach, termination, validity, enforcement or interpretation thereof, or any use of the LashedUp platform or any content or services (collectively, “Disputes”) will be settled by binding arbitration on an individual basis (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to a Dispute, you and LashedUp agree that an arbitrator will decide that issue. For the avoidance of doubt, you and LashedUp agree that any question regarding arbitrability and the formation, enforceability, validity, scope, or interpretation of all or part of this Section 17.
  18. Updates or Modification of these Terms. LashedUp may modify these Terms and Conditions at any time. When we make material changes to these Terms and Conditions, we will post the revised Terms and Conditions on the LashedUp platform and update the “Effective Date” at the top of these Terms and Conditions. We will also provide you with notice of any material changes by email, notifications through the LashedUp platform, messaging service, or any other contact method made available by us and selected by you at least thirty (30) days before the date they become effective. If you disagree with the revised Terms and Conditions, you may terminate this Agreement immediately as provided in these Terms and Conditions. If you do not terminate your Agreement before the date the revised Terms and Conditions become effective, then your continued use of the LashedUp platform will constitute acceptance of the revised Terms and Conditions.
  19. Contact Us. Questions or concerns? Contact us at: support@lashedup.app.