Mooring Provider Terms & Conditions

Effective Date: 2025-12-20

These Mooring Provider Terms (“Provider Terms”) govern the relationship between LashedUp (“Company,” “we,” “us,” or “our”) and any individual or entity (“Provider,” “you,” or “your”) that lists, offers, or makes available a mooring ball (“Mooring”) through the LashedUp platform (the “Platform”). By creating a Provider account or otherwise offering a Mooring through the Platform, you agree to be bound by these Provider Terms in addition to the general LashedUp Terms of Service.

1. Provider Responsibilities. You represent and warrant that all information you provide about a Mooring (including but not limited to location, pricing, availability, amenities, and safety information) is accurate, complete, and not misleading. You represent and warrant that you own the Mooring or have the legal authority and authorization to offer the Mooring for reservation through LashedUp. You are solely responsible for ensuring your Mooring and your activities as a Provider comply with all applicable local laws, regulations, and maritime rules, including but not limited to licensing, zoning, safety, and tax requirements. You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you allow to participate in providing your Mooring. You are responsible for setting your price and establishing rules and requirements for your listing. You must describe any and all additional fees and charges in your listing description. You are also responsible for ensuring that all mandatory fees and charges applicable to your listing are included in your price breakdown. You may not collect any fees or charges outside the LashedUp Platform. Do not encourage LashedUp boaters to create third-party accounts, submit reviews, provide their contact information, or take other actions outside the LashedUp Platform.
2. Term. The agreement between you and LashedUp reflected by these Terms is effective when you access the LashedUp Platform (for example to create an account) and remains in effect until either you or we terminate the agreement in accordance with these Terms.
3. Pricing and Fees. You are responsible for setting the nightly or usage price for your Mooring. By listing a Mooring on LashedUp, you are entering into a contract directly with the LashedUp boater under the terms and at the price specified in your listing, and you agree that LashedUp will retain a service fee equal to ten percent (10%) of the total price charged to the boater for the Mooring (the “Service Fee”). The boater will see the payment breakdown, which includes the Service Fee and credit card processing fee. LashedUp reserves the right, at its sole discretion, to change the Service Fee percentage from time to time. Providers will be given notice prior to any change, and continued use of the Platform after notice constitutes acceptance of the revised fee structure. The total price charged to boaters may also include applicable taxes, surcharges, and other charges as required by law or by LashedUp in accordance with these Terms.
4. Payments. Payments will be processed by a third-party payment processor (currently Stripe, Inc. (“Stripe”)). By listing a Mooring, you agree to be bound by Stripe’s terms and conditions in addition to these Provider Terms. All transactions will have a 4% credit card transaction fee added to the payment. LashedUp reserves the right to change its third-party payment processor in its sole discretion and reserves the right to change the credit card processing fee. In the event of a change, you agree to comply with the new payment processor’s requirements in order to continue using the Platform. Subject to deductions for Service Fees, taxes, and adjustments, LashedUp will instruct the payment processor to remit funds to you in accordance with your payout settings. Timing of payouts is subject to the payment processor’s terms and delays beyond LashedUp’s control.
5. Fees. LashedUp may charge fees (and applicable Taxes) to Providers and boaters for the right to use the LashedUp Platform. Any applicable fees are disclosed to boaters before making a Booking. Except as otherwise provided on the LashedUp Platform, service fees are non-refundable. LashedUp reserves the right to change the service fees at any time, and will provide boaters notice of any fee changes before they become effective. Fee changes will not affect bookings made prior to the effective date of the fee change. If you disagree with a fee change you may terminate this agreement at any time pursuant to Section 12.2.
6. Hosting as a Team or Organization. If you work with a co-host or host as part of a team, business, or other organization, you are responsible and liable as a Provider under these Terms for the acts and omissions of each entity and individual who participates in providing your Provider services and you are responsible for informing personnel engaged by you to deliver any Provider services of your obligations under these Terms. If you accept terms or enter into contracts with third parties, you represent and warrant that you are authorized to enter into contracts for and bind your team, business or other organization, and that each entity you use is in good standing under the laws of the place where it is established. If you perform other functions, you represent and warrant that you are authorized to perform those functions. If you instruct LashedUp to transfer a portion of your payout to a co-provider or other providers, or send payments to someone else, you must be authorized to do so, and are responsible and liable for the payment amounts and accuracy of any payout information you provide.
7. Reviews and Crowd-Sourced Data. Boaters may post reviews and feedback regarding their experience with your Mooring. Such reviews reflect the opinions of individual users and do not represent the views of LashedUp. LashedUp does not verify reviews and disclaims all liability for them. Other users may enter mooring locations or details into the Platform without validation. You acknowledge that invalidated mooring entries may appear in the Platform until claimed, corrected, or removed. As a Mooring Provider, you may claim ownership of your Mooring within the Platform.
8. Your Assumption of Risk. You acknowledge that being a Provider through LashedUp carries inherent risks and agree that you assume the entire risk arising out of your access to and use of the LashedUp Platform, offering Provider services, or any interaction you have with other LashedUp boaters whether in person or online. You agree that you have had the opportunity to investigate the LashedUp Platform and any laws, rules, regulations, or obligations that may be applicable to your listings or Provider Services and that you are not relying upon any statement of law made by LashedUp.
9. Your Relationship with LashedUp. Your relationship with LashedUp is that of an independent individual or entity and not an employee, agent, joint venturer, or partner of LashedUp, except that LashedUp payments act as a payment collection agent. LashedUp does not direct or control your service of renting your Mooring, and you understand that you have complete discretion whether and when to provide services, and at what price and on what terms to offer them.
10. Insurance. LashedUp does not provide insurance for boaters, vessels, Providers, or their Moorings. You are solely responsible for carrying appropriate vessel/property, liability, and personal insurance coverage.
11. Prohibited Content within the Application. In using LashedUp, you agree not to: (1) use the application for illegal, unsafe, or fraudulent purposes; (2) circumvent LashedUp to contact mooring owners directly in order to avoid certain fees; (3) post false, defamatory, or misleading information within the application; or (4) interfere with the application’s operation, security, or services at large. Violating any of these rules may result in account suspension or termination.
12. Termination. You may terminate this agreement at any time by sending us an email or by deleting your account. LashedUp may terminate this agreement and your account for any reason by providing you 30 days’ notice via email or using any other contact information you have provided for your account. LashedUp may also terminate this agreement immediately and without notice and stop providing access to the LashedUp Platform if you breach these Terms, you violate applicable laws, or we reasonably believe termination is necessary to protect LashedUp, its boaters, or third parties. If your account has been inactive for more than two years, we may terminate your account without prior notice.
13. Indemnification. To the maximum extent permitted by applicable law, you agree to release, defend, indemnify, and hold LashedUp (including LashedUp affiliates, officers, directors, employees, agents personnel, and third parties) harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (1) your breach of these terms (including any supplemental or additional terms that apply to a service); (2) your improper use of the LashedUp platform; (3) your interaction with any other boater, Provider, or Mooring, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential, or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation, or use; (4) your failure, or our failure at your direction, to accurately report, collect or remit taxes; or (5) your breach of any laws, regulations or third party rights such as intellectual property rights or privacy rights. You agree to indemnify and hold LashedUp harmless from and against any of the aforementioned claims, liabilities, damages, losses, and expenses, regardless of LashedUp’s responsibility for negligence and howsoever the same may be caused.
14. Force Majeure. LashedUp shall not be liable for any delay or failure to perform resulting from abnormal or unforeseeable circumstances outside its reasonable control, the consequences of which would have been unavoidable despite all efforts to the contrary, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes or shortages of transportation facilities, fuel, energy, labor or materials.
15. Governing Law & Dispute Resolution. These Terms and Conditions are governed by the laws of North Carolina. Any dispute will be resolved through binding arbitration in North Carolina, unless otherwise required by law, which includes a waiver of any class action suits or jury trials. You and LashedUp mutually agree that any dispute, claim or controversy arising out of or relating to these Terms and Conditions or the applicability, breach, termination, validity, enforcement or interpretation thereof, or any use of the LashedUp platform or any content or services (collectively, “Disputes”) will be settled by binding arbitration on an individual basis (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to a Dispute, you and LashedUp agree that an arbitrator will decide that issue. For the avoidance of doubt, you and LashedUp agree that any question regarding arbitrability and the formation, enforceability, validity, scope, or interpretation of all or part of this Section 10.
16. Updates or Modification of these Terms. LashedUp may modify these Terms and Conditions at any time. When we make material changes to these Terms and Conditions, we will post the revised Terms and Conditions on the LashedUp platform and update the “Effective Date” at the top of these Terms and Conditions. We will also provide you with notice of any material changes by email, notifications through the LashedUp platform, messaging service, or any other contact method made available by us and selected by you at least thirty (30) days before the date they become effective. If you disagree with the revised Terms and Conditions, you may terminate this Agreement immediately as provided in these Terms and Conditions. If you do not terminate your Agreement before the date the revised Terms and Conditions become effective, then your continued use of the LashedUp platform will constitute acceptance of the revised Terms and Conditions.
17. Contact Us. Questions or concerns? Contact us at: support@lashedup.app.